Restoration Project Manager

#287184 Burlington, ON, Canada

Description

Our company is an industry leader in property damage mitigation and reconstruction with more than 370 franchise offices across the United States and Canada. We operate across five franchise territories including Etobicoke, Mississauga, Brampton, Halton/Hamilton and Brantford/Woodstock.

 

Our mission is to provide opportunities for great people to deliver Best in Class results.

• Deliver What You Promise
• Respect The Individual
• Have Pride in What You Do
• Practice Continuous Improvement

 

As Project Manager, you will spend a good deal of time in the field to see your projects are properly completed. This existing opening has some flexibility for office location (Burlington, Brampton, Mississauga).

The position of Project Manager comes with a competitive salary and incentive reward structure. A company vehicle and cellphone are provided.

We offer an extended health benefits plan, which includes medical, dental and vision, industry training, and internal growth opportunities plus a healthy work/life balance.

We have an in-house centralized Estimating Team to prepare your estimates using your scoping package from the field and administrative support provided by Project Coordinators. High volume/sales teams include shared Construction Managers to assist in delivering best in-class service to our rebuild clients.

The Project Manager responds rapidly and efficiently to residential and commercial insurance losses across the west GTA (Etobicoke, Mississauga, Brampton, Halton/Hamilton, Brantford/Woodstock). This position is a leader within the organization and is accountable for the achievement of sales, performance and customer experience goals.

 

This Position is Responsible For:

• Meeting sales and performance goals
• Completing and accurate sketch and scope packages
• Equipping and effectively utilizing Project Coordinators and Construction Managers
• Generating project budgets and ensuring sufficient margin
• Developing and maintaining relationships with key industry partners
• Understanding all Service Level Agreements (SLAs) and ensuring compliance
• Maintaining current and accurate files in job management applications
• Effectively communicating with homeowners and adjusters
• Delivering a high standard of customer experience through quality work and high Net Promoter Scores (NS)

 

What you bring:

• Experience in Property Damage Restoration (handling insurance-related water and fire losses)
• Ability to lead and develop a team
• Strong planning and organizational skills
• Excellent communication and presentation skills
• Customer focused
• Valid Ontario driver's license and clear criminal background check
• Sales experience is an asset

 

If you are a creative problem solver and look forward to building and growing a team that will support us in achieving our company vision, we look forward to receiving your application.

Our company strives to create an accessible and inclusive application and selection process and is committed to providing reasonable accommodation to applicants. Should you require accommodation please contact our team.

 

Our company does not use AI to screen applications or assess or select candidates. Applications submitted to job boards or professional networking sites may be reviewed and assessed by AI platforms in use by those companies. Applicants chosen for interview may be asked to do a competency assessment which may include AI processes.