Director of Clinical Services

#282456 Midland, ON, Canada

Description

MAKE EXCELLENT CARE PERSONAL - AND MOVE IT FORWARD FASTER

At Georgian Bay General Hospital (GBGH), we are not standing still. We are building, modernizing, and rethinking how care is delivered—while managing real system pressures and growing demand.

We are looking for an experienced results-driven clinical leader who thrives on turning priorities into action, ideas into execution, and plans into measurable impact.

If you are energized by complexity, motivated by accountability, and driven to accelerate change, this is your opportunity to lead where it matters most.

 

THE OPPORTUNITY

As a member of the Senior Leadership Team, reporting to the Vice President, Clinical Services & Chief Nursing Executive, the Director of Clinical Services is a key operational and strategic leader responsible for advancing acute care services at GBGH.

This role goes beyond oversight. It is about driving performance, improving patient experience, advancing quality, building strong relationships, and leading change that sticks.

Working in a collaborative team-style leadership model, you will foster strong relationships, contribute to a positive culture, and lead with others toward excellent patient outcomes:

• Translate strategic priorities into execution on the ground
• Lead teams through high-pressure, high-impact environments
• Champion patient-centered, high-quality care
• Help shape a hospital that is safe, responsive, efficient, and innovative

Your portfolio may evolve as organizational priorities shift—this is a role for someone who is adaptable, systems-minded, and ready to lead where the need is greatest. This role is participating in an Administrator on call rotation.

 

WHAT YOU’LL BE ACCOUNTABLE FOR

Driving Results & Operational Excellence

• Deliver on GBGH’s Strategic Plan and Annual Operating Plan with clear, measurable outcomes
• Lead day-to-day clinical operations with a focus on patient flow, access, quality, and safety
• Use data and performance metrics to identify issues and act quickly
• Advance service improvements that enhance efficiency, patient experience, and outcomes
• Play a central role in managing capacity pressures and system constraints
• Leading Change That Sticks
• Move initiatives from concept to execution—on time and with impact
• Lead quality improvement, innovation, and transformation across your portfolio
• Identify and champion opportunities for program growth, redesign, and integration
• Drive alignment with regional and provincial priorities

People & Culture Leadership

• Build, coach, and support high-performing leaders and teams while cultivating strong, respectful relationships across disciplines
• Foster a positive culture of accountability, engagement, teamwork, and continuous improvement
• Partner effectively with Physician Chiefs and interdisciplinary leaders in a shared leadership model focused on positive patient outcomes
• Navigate complex HR and labour relations issues with confidence and integrity
• Support staff wellness, retention, and development in a demanding environment

System & Partnership Leadership

• Represent GBGH in regional and provincial initiatives
• Strengthen relationships with Ontario Health, community partners, and peer organizations
• Contribute to system-level solutions and integrated models of care

 

WHAT YOU BRING

We are looking for a leader who combines strategic thinking with a strong drive for action. A leader who values process as much as outcomes, engages in constructive and respectful dialogue to strengthen decisions, and brings a system-level understanding of hospital operations and external partnerships.

This individual translates fiscal responsibility into practical action, exercises strong judgment in determining readiness, and leads with kindness, integrity, and commitment to teamwork, celebrating and supporting colleagues to foster a collaborative and high-performing environment.

Experience & Credentials

• Master’s degree in Health Administration, Nursing, Business, or related field
• 10+ years of progressive healthcare leadership experience
• Current registration with a regulated healthcare professional college
• Experience leading complex clinical operations and multidisciplinary teams
• Strong understanding of Ontario’s healthcare system, priorities and regulatory requirements

Leadership Strengths

• Proven ability to execute and deliver results in challenging environments
• Exceptional operational, financial, and systems thinking
• Strong data literacy—comfortable using metrics to drive decisions
• Demonstrated success leading change and transformation
• Build relationships through trust, authenticity, empathy, and consistency in actions and decisions.
• Fosters a collaborative team environment where individuals feel supported, valued, and empowered across disciplines.
• Resilient, adaptable, and comfortable with ambiguity

 

WHY GBGH?

This is a place where You and your work will be visible, valued, and impactful.

At GBGH, you will:

• Lead in an environment that embraces change and innovation
• Work alongside leaders and teams committed to collaboration, a positive culture, and doing better together
• Help shape solutions to real system challenges—not just manage them
• Be part of a culture grounded in “Making Excellent Care Personal”

THE HOSPITAL

Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as an anchor of our vibrant community.

With an annual budget of approximately $90 million, a robust staff of over 800 professionals, and a network of over 150 professional staff, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 40,000 sq ft expansion off our emergency department to offer comprehensive mental health services and planning for a new state-of-the-art hospital facility at our current site. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca.

Health, Safety & Work-Life Balance

Join us in a culture where your well-being is a top priority. Health and safety are of utmost importance at GBGH. We're dedicated to providing a safe workplace and encourage active participation from all team members.

Hours of work are flexible (Traditionally 08:00 - 16:00). At GBGH, we prioritize work-life balance, valuing our employees' well-being. Where possible can provide flexibility in working hours to accommodate a variety of schedules and support individual life commitments.

Ready to Make an Impact?

If you are a leader who gets things done, thrives in complexity, and wants to accelerate improvement in a meaningful way, we want to hear from you.

Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. Please submit your application through GBGH Career Opportunities page to this opportunity, by Monday June 29, at 0900hrs EST. 

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).  If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.

This employer uses artificial intelligence technology to assist in screening, assessing, or selecting applicants for this position.