Service Writer

#243141 Grand-Sault/Grand Falls, NB, Canada

Description

Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies!

We are currently looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location.

Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department
• Process warranty claims
• Update customer profiles
• Check technician's time punches daily
• Screen service calls and direct calls as needed
• Process internal work orders
• Order and apply parts for work orders
• Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Skills and Knowledge:

• Bilingualism would be an asset
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Knowledge of office procedures
• General understanding of mechanical/technical terms is preferred
• High School Diploma or equivalent experience

What We Offer:

• Full-Time Employment
• Opportunity for Advancement within a Progressive Organization
• A Competitive Compensation Package which includes:
  • Salary
  • Family Health Benefits
  • Company Pension Plan
  • Boot Allowance
  • Online Healthcare
  • Employee Recognition Program

 

Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Please submit your resume today!

Only candidates selected for further consideration will be contacted.